Post by Meluivan Indil on Apr 18, 2007 19:46:51 GMT -5
For anyone who is using a version of Norton 2007 that came out before Jan 31, you may run into trouble with it. Mine stopped working today for no apparent reason and said that I needed to reinstall it. Well I did, and still no dice. So I contacted symantec and it seems that a newer version came out after Jan 31 that fixes the problems that the older one had. They gave me a special link to a removal tool and the download link for the newer version. Here is the link. You must follow the instructions exactly and use the removal tool first.
I thought I'd pass this on to everyone because I had to wait in line for an hour to chat with one of thier tech people online and they charge you to call them on the phone and I didn't want anyone else to have to do the same. Oh and just because you may have bought it after Jan 31 doesn't mean it didn't come out before that. I bought mine at the end of February. The version that you download off the net 14.2.0.29. I do believe the corrupted version is 14.1.3.3 or something similar to that.
I hope this helps some of you out there.
M.
I thought I'd pass this on to everyone because I had to wait in line for an hour to chat with one of thier tech people online and they charge you to call them on the phone and I didn't want anyone else to have to do the same. Oh and just because you may have bought it after Jan 31 doesn't mean it didn't come out before that. I bought mine at the end of February. The version that you download off the net 14.2.0.29. I do believe the corrupted version is 14.1.3.3 or something similar to that.
I hope this helps some of you out there.
M.